Introduction

Graceful Quills is committed to protecting your personal data. This Data Protection Policy (“Policy”) explains how we collect, use and disclose the personal data in accordance with the Personal Data Protection Act 2012 (“PDPA”). By using our website and our services on this website, you consent to our collection, use and disclosure of your personal data in accordance with this Policy.

If you have any questions regarding this Policy, please contact us at gracefulquills@gmail.com.

Under the PDPA, “Personal Data” refers to any data, whether true or not, relating to a person who can be identified from that data, or from that data and other data that we have access to or can likely access.

Manner of Collection, Use and Disclosure of Personal Data

We may collect your personal data in several ways, including but not limited to:

• when you engage our services on our website;

• when you submit enquiries on our website;

• when you subscribe to our mailing list;

• when you participate in workshops organised by us;

• when you participate in a live event organised by us;

• photographs or videos taken during workshops or live events; and

• when you provide your personal data to us.

Purpose of Collection, Use and Disclosure of Personal Data

We collect your personal data for the following purposes:

• to administer our website;

• to provide the services on our website to you;

• to process returns and exchanges of items;

• to respond to your enquiries, send you information about our workshops and live events as well as provide marketing updates; and

• any other purpose which we notify you about at the time of obtaining your consent.
  (collectively referred to as the “Purposes”)

Disclosure of Personal Data

We may disclose your personal data to third parties in the following circumstances:-  

• With your permission, to authorised third party companies, partners, collaborators and sponsors which are cooperating with us to provide our products and services;

• to authorised third party service providers, agents, contractors and subcontractors;

• where disclosure is needed for an emergency which affects the life and safety of yourself or another person; 

• where disclosure is required by applicable law;

• where disclosure is required for investigations or legal proceedings; and

 • where disclosure is allowed under PDPA. 

If we have disclosed your personal data to any third party with your permission, we will use our best endeavours to ensure that such third parties safeguard your personal data.

Request to Withdraw Consent, Access Personal Data and/or Correct Personal Data

If you wish to withdraw your consent for the collection, use and disclosure of your personal data, or make an access or correction request regarding your personal data, please submit your request to gracefulquills@gmail.com.

Please allow us a reasonable time to respond to your request.

Administration of Personal Data.

Accuracy and Completeness of Personal Data: We will use reasonable endeavours to ensure the accuracy and completeness of your personal data if your personal data is used to decide a matter which has an effect on you or is disclosed to another party. You must inform us if there are any changes to the personal data you provided to us. We do not assume responsibility for relying on incorrect or incomplete personal data which you have provided.

Security Measures: We will make reasonable security arrangements to safeguard your personal data against any unauthorised collection, use, disclosure, access, alteration or loss.

Retention of Personal Data: We will ensure that your personal data is destroyed or anonymised as soon as the stated Purposes are fulfilled and the data is not necessary for any legal or business purpose.

Transfer of Personal Data Outside Singapore: If the transfer of your personal data outside Singapore is required for the stated Purposes, we will ensure that your personal data receives protection that is of a comparable standard as the PDPA.

Cookies and Links to Third Party Websites

We use cookies to improve your user experience on this website and for web analytics. You may disable cookies by changing your browser settings. However, this may affect your user experience on this website.

Our website may contain links to third party websites. Do note that this Policy does not apply to such third party websites.

Photography and Video Recording

Photographs and videos may be taken during workshops or live events organised by us and may be used for marketing purposes (e.g. publication on our website and our partners’ social media) and training purposes. Participants attending the workshops or live events are deemed to have given us their consent to take photographs and videos at the workshops or live events. Participants who have concerns or objections should inform us before the workshop or live event.

Changes to Policy

We reserve the right to amend the terms of this Policy from time to time at our discretion.

Contact Us

If you have any queries or feedback regarding our collection, use and/or disclosure of your personal data, please contact us by email at gracefulquills@gmail.com.